Your Business Property Claim
When you experience a loss with your business, please contact our Claims Call Center toll-free at 1-877-467-2252. One of our qualified and caring claims professionals will guide you through the claims process.
What do I do if I have a loss?
Please be sure to:
- Take the necessary steps to prevent further damage, if your business is exposed to the elements.
- Save receipts and documents related to emergency repairs.
- Include photographs.
- Contact law enforcement officials immediately if a crime has occurred.
What to expect?
Review your coverage. We'll talk with you about your coverage, including deductibles and settlement options.
Documentation of inventory. We will need information about the age, brand names, model numbers and replacement costs of items that are damaged or stolen. Your receipts, manuals, warranty information, appraisal photographs and any available original manufacturer packaging will be an important part of this process.
Financial record documentation. To determine your lost income and expenses, we will need sales records, profit and loss statements, tax records and other financial information.
Heavy equipment replacement. If your heavy equipment is destroyed, we will need information about the make, model, engine and options so we can determine replacement value.