Grinnell Mutual coronavirus response plan

Grinnell Mutual activates response plan for coronavirus

Grinnell Mutual has deployed a coronavirus (COVID-19) response plan that will help maintain business continuity and decrease the risk of exposure to our customers, our employees, and the communities we live in.

We want to assure you that we are continuing to do business and are committed to serving you during this rapidly changing event.

"Our first priority is keeping people safe and healthy, and we remain committed to our core value of serving and protecting our policyholders." said Jeff Menary, Grinnell Mutual’s president and CEO.

"We are actively monitoring this evolving situation, using reliable sources like the Centers for Disease Control and the World Health Organization. As recommendations change, Grinnell Mutual will reevaluate its policies and plans."

For policyholders

We understand that many Grinnell Mutual customers could experience financial hardship from the cancellations and closures due to the coronavirus (COVID-19) pandemic.

That's why we're extending our moratorium on all cancellations for non-payment of premium, issuing the Trust in Tomorrow Premium Payback, and undertaking other actions to help both auto and commercial policyholders through this unsettled time.

For commercial policyholders, we've gathered resources as they consider reopening their businesses during the pandemic.

For businesses: reopening in a pandemic Our moratorium extension Trust in Tomorrow® Premium Payback Details for workers' compensation More help for policyholders Customer service FAQ Claims FAQ


For agents and mutual members

Please visit your Grinnell Mutual secured site for more information. You'll find a link to all the COVID-19 information on the right side of your landing page.

Agent login Mutual login

For the community

Through the Grinnell Mutual Group Foundation, Grinnell Mutual has provided over $75,000 to community groups to provide funding for immediate and post-pandemic needs.

How we're supporting the community

For employees

  • We have transitioned most of our employees to working from home to minimize face-to-face contact and do our part to help mitigate the spread of the virus. For employees that are not able to work from home, we will continue to pay regular wages at this time.
  • Our physical Grinnell, Newton, and West Des Moines offices will remain closed until further notice and almost all business will be conducted virtually or by telephone.
  • We have suspended all non-essential business travel for our office-based staff to minimize face-to-face contacts and do our part to help mitigate the spread of the virus. Some events and/or meetings may be cancelled or be conducted virtually or by telephone. No public events will be held in Grinnell Mutual’s Bartelt Education and Conference Center until further notice.

Resources for COVID-19 (coronavirus)


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