Contact Us

Contact us

To contact Grinnell Mutual please call or visit our home office location.

4215 Highway 146 South
P.O. Box 790
Grinnell, IA 50112-0790

Customer service

If you have questions about our products, services, billing, or your policy status, contact your local agent or contact us.

Find contact information for your agent Call Grinnell Mutual Email customer service

Make a payment

Whether you pay by mail or through your financial institution's bill pay service, please use the address listed on your billing statement:

Grinnell Mutual Payment Center
P.O. Box 809009
Kansas City, MO 64180-9009

If you would like to request an electronic or paper copy of your current policy, please call or email our Customer Service department using the contact information listed above.

Email customer service


If you need to submit a new claim, please contact the Claims Call Center at 877-467-2252 or log into your account.

Need to check on the status of an existing claim? Call 877-649-0823 or email

Please note: You cannot cash Grinnell Mutual claims checks over $2,500 at a bank other than your own. Please deposit check into your bank account; the funds will be available according to standard check-clearing procedures.

Human Resources

Please visit the Careers page.

Media inquiries

Please visit the Newsroom.

Agency territory contacts

Our Sales Managers' territorities are divided by county, so some state territories may overlap. To verify the Sales Manager for your county, please contact the Solutions Manager for your state: 

IA, IL, OH, OK, MO, PA: Deb Fringer  |   IN, MN, ND, NE, SD, WI: Vicki Carlson