Safelite glass program

Safelite AutoGlass program: Quality and safety

As an insurance agent who normally assists clients, the opportunity to be on the service side of Safelite was most enjoyable! My expectations were met and the level of service was excellent!

– Grinnell Mutual agent and Safelite claimant


Grinnell Mutual's auto glass program is just one more way to offer our policyholders the kind of service they’ve come to expect.

When you need to file an auto glass claim, you'll be working with Safelite AutoGlass®, our partner in the Grinnell Mutual Glass Program.

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The Safelite AutoGlass advantage

  • A simple claims-filing process
  • Claims handled by experienced representatives 24/7, 365 day a year
  • Nearly 9,000 qualified repair shops (plus 6,300 MobileGlass Shops™) in the network to perform repairs, replacements, and recalibrations
  • Choice of shop and in-shop or mobile services
  • An opportunity to offer feedback with a quick, simple survey
  • A repair-first approach, which saves on deductibles, maintains the factory seal, and doesn’t require recalibration



  • Windshields are no longer just a piece of glass. They often contain sensors and other electronic safety features.
  • Trained customer service representatives alert the insured about windshield safety features requiring recalibration.
  • Most Safelite AutoGlass locations can perform necessary recalibrations to ensure the safety of the vehicle. If recalibration is not available at the repair location, the shop will notify the customer that recalibration is necessary and refer them to a qualified specialist.



For work done at a Safelite AutoGlass and network shops*, the warranty:

  • Covers defects in the material and/or workmanship for as long as the insured owns or leases the vehicle.
  • Guarantees that the repaired damage will not spread and will pass any state vehicle inspection. If the damage spreads or doesn’t pass inspection, the cost of the repair will be applied to the cost of replacement.



Contact an agent today! Report a claim



*Work done at non-Safelite shops may not qualify for the warranty.